Our Team
About our founder
Jay is TRC Interactive’s lead Training Designer and one of the nation’s foremost authorities on self-managed learning. His innovations in training have become industry standards. As a pioneer in “distance learning” in the early 70s, Jay produced hundreds of video training programs years before the invention of the VCR. His “blended” approach, using both facilitator-led and self-managed training dates back to 1976 when, for publisher Prentice-Hall, he produced nearly 100 multimedia courses for technical staff, and won numerous awards both for his design and directing talent.
In 1982 Jay changed the training landscape once more by introducing Session Builders, the first reproducible handout experiential exercise kit created to help Instructional Designers and Trainers produce better participant-centered courses. Many of the countless experiential exercises are still used worldwide in training classes. By the mid 80s, he began specializing in the financial industry because of its rapid growth and unique knowledge requirements.
By the late 80s Jay was creating computer-based training courses. He’s best known for his use of existing technology in ways that maximize the learner experience, promote retention, and increase interest. During the 90s his countless online program designs set standards for interactivity and creativity. Combining his innovations in experiential learning with state-of-the-art software, he has produced training programs in over a thousand banks worldwide and just recently has earned the most recent of awards for interactive design excellence.
Ask Jay, however, about his accomplishments, and he will surely mention his grandchildren Kayton, Trey, Kenyon, Tessa, Lane, Claire, Dax and Beck.
Faces of TRC Interactive
Ashley Doernemann,
Chief Operating Officer
Ashley Doernemann has been with TRC Interactive since 2003. She has changed her role with the company several times over the years and ultimately has become TRC’s Chief Operating Officer. During her years with TRC, she was also Director of the Marketing and PR for the company, but has handed those responsibilities over to the Vice President of Business Operations. Ashley was born and raised in Harrisburg, PA. She graduated from Penn State University with a Kinesiology degree. She and her husband, Dave, are the proud parents of two little boys.
When asked what Ashley enjoys most about her job, she replied, “I really love the creative aspect of the development world. It is fun to try to stay on top of technology trends and implement them in to our eLearning modules.”
Connie Bowden,
Vice President of
Customer Support
Connie Bowden has worked for TRC Interactive for decades providing administrative and customer support for their many training solutions and handling many office management responsibilities. Connie and her husband, Jay, started TRC from their dining room table. “We met as students at Penn State University and coming from families where both of our fathers owned their own business, we knew that was our destiny. We just didn’t know which business we would start! In fact, Connie is the oldest of eight children and each of them owns their own successful business – all in completely different fields.”
When not working, she enjoys volunteering in the Emergency Department of a local hospital, cooking, entertaining, reading, traveling, caring for their two Cavalier King Charles dogs, and most importantly, doting on her eight grandchildren.
When asked what Connie loves most about her job, she shared, “I have taken great pleasure in seeing the company grow, interacting and brainstorming with co-workers, learning more about our customers and meeting their needs.”
Jay H. Bowden,
Chief Financial Officer
Jay H. Bowden is TRC Interactive’s Chief Financial Officer and has been a part of the TRC team since 2007. Jay’s background is not typical of those who usually work in the financial services industry. He began with a degree from Kent State University and a Masters of Social Work from Columbia University. From there, he worked primarily in the healthcare field with both family and geriatric populations. “Beginning my career in Social Work has given me a lot of advantages” Jay says. He goes on: “When you run a nursing home, your “product” is the care of people. That grounds you toward customer service in a way that is unlike any other industry.”
When Jay is not working, he can usually be found spending time with his wife, Jeri, and three children (Tessa, Lane and Claire), reading or coaching his children’s soccer teams.
Lorie St. Lawrence,
Vice President of Technology
Lorie St. Lawrence celebrated her 30th year with TRC Interactive in 2016! During her years with TRC, she was a developer participating in the creation of some of the earliest computer based learning modules that TRC did for companies like Marine Midland Bank (now HSBC). As her career progressed at TRC, she became the Development Manager overseeing the graphic designers, developers, and programmers. Lorie is now a Project Manager of custom projects for large financial institutions and leads the technical team that supports all of the product offerings that TRC provides.
Lorie and her husband Mitch are Ft. Myers, Florida residents. She enjoys long walks, bike rides, and kayaking. One of her favorite pastimes is cooking. A day in the kitchen is one of the most relaxing days you can have! Lorie has 3 nephews and a niece (8, 6, 5, 2 years old) with whom she also loves spending time.
Faces of TRC Interactive
Ashley Doernemann,
Chief Operating Officer
Ashley Doernemann has been with TRC Interactive since 2003. She has changed her role with the company several times over the years and ultimately has become TRC’s Chief Operating Officer. During her years with TRC, she was also Director of the Marketing and PR for the company, but has handed those responsibilities over to the Vice President of Business Operations. Ashley was born and raised in Harrisburg, PA. She graduated from Penn State University with a Kinesiology degree. She and her husband, Dave, are the proud parents of two little boys.
When asked what Ashley enjoys most about her job, she replied, “I really love the creative aspect of the development world. It is fun to try to stay on top of technology trends and implement them in to our eLearning modules.”
Jay H. Bowden,
Chief Financial Officer
Jay H. Bowden is TRC Interactive’s Chief Financial Officer and has been a part of the TRC team since 2007. Jay’s background is not typical of those who usually work in the financial services industry. He began with a degree from Kent State University and a Masters of Social Work from Columbia University. From there, he worked primarily in the healthcare field with both family and geriatric populations. “Beginning my career in Social Work has given me a lot of advantages” Jay says. He goes on: “When you run a nursing home, your “product” is the care of people. That grounds you toward customer service in a way that is unlike any other industry.”
When Jay is not working, he can usually be found spending time with his wife, Jeri, and three children (Tessa, Lane and Claire), reading or coaching his children’s soccer teams.
Connie Bowden,
Vice President of Customer Support
Connie Bowden has worked for TRC Interactive for decades providing administrative and customer support for their many training solutions and handling many office management responsibilities. Connie and her husband, Jay, started TRC from their dining room table. “We met as students at Penn State University and coming from families where both of our fathers owned their own business, we knew that was our destiny. We just didn’t know which business we would start! In fact, Connie is the oldest of eight children and each of them owns their own successful business – all in completely different fields.”
When not working, she enjoys volunteering in the Emergency Department of a local hospital, cooking, entertaining, reading, traveling, caring for their two Cavalier King Charles dogs, and most importantly, doting on her eight grandchildren.
When asked what Connie loves most about her job, she shared, “I have taken great pleasure in seeing the company grow, interacting and brainstorming with co-workers, learning more about our customers and meeting their needs.”
Lorie St. Lawrence,
Vice President of Technology
Lorie St. Lawrence celebrated her 30th year with TRC Interactive in 2016! During her years with TRC, she was a developer participating in the creation of some of the earliest computer based learning modules that TRC did for companies like Marine Midland Bank (now HSBC). As her career progressed at TRC, she became the Development Manager overseeing the graphic designers, developers, and programmers. Lorie is now a Project Manager of custom projects for large financial institutions and leads the technical team that supports all of the product offerings that TRC provides.
Lorie and her husband Mitch are Ft. Myers, Florida residents. She enjoys long walks, bike rides, and kayaking. One of her favorite pastimes is cooking. A day in the kitchen is one of the most relaxing days you can have! Lorie has 3 nephews and a niece (8, 6, 5, 2 years old) with whom she also loves spending time.
Let’s Work Together
TRC interactive has been providing industry-leading training technology
to financial institutions for over forty years.
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