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First Line of Defense™ Spring Edition
Available April 11th!
The latest edition of TRC’s online interactive experiential exercise helps keep your staff sharp, focused, and alert to the latest scams. An effective weapon for fraud prevention and a necessary ingredient for lowering fraud costs, First Line of Defense effectively trains retail staff to truly be your ‘first line of defense’!
If you would like to see how it works, click here.
TRC’s Switch Assist™
Let TRC take away the pain of switching providers!
Tired of your current online training provider, but the notion of re-entering your employee information seems too overwhelming for you to switch? TRC Interactive’s Switch Assist can help! With Switch Assist, TRC staff will load all of your employees, branch information, training schedules, and much more into TRC Interactive’s Learning Management System. With Switch Assist, TRC Interactive’s customer service team collects your data using a few, easy-to-use templates and will enter:
- Your employees’ names, user ID’s, job categories, locations, and pertinent information
- Job categories will be created following your institution’s own structure
- Branch information will be populated to allow Branch Managers to access their own staff’s training records
- Administrators will be provided access to the LMS and follow the permission rights you assign
Don’t let your LMS limit you – let TRC Interactive assist in your switch!
Blog
FinCEN Issues Notice Regarding Beneficial Ownership Requirements
Recently, the Financial Crimes Enforcement Network (FinCEN) issued a notice to customers of financial institutions about reporting beneficial ownership information. The Corporate Transparency Act requires certain entities, including many small businesses, to report to...
Hiring Managers Beware
Malicious Software (malware) has been discovered disguised as resumes for open positions. The attack appears to originate when an attacker responds to a Linked In job posting with a link to a fake resume. The link causes the download of malicious code. The malware...
Fraud Finds a New Avenue for Attempts
Con artists require us to keep on our toes. And now, those who have student loans are joining the ranks of the thousands of people who are affected by fraud each year. As you likely are aware, a student loan forgiveness program is available for those who work for most...
Beneficial Ownership Information Reporting Rule
Beginning on January 1, 2024, many companies in the United States will have to report information about their beneficial owners, i.e., the individuals who ultimately own or control the company. They will have to report the information to the Financial Crimes...
US Banknote Equipment is Modernized
The United States Currency Program (USCP) is modernizing banknote production equipment
FTC Releases 2022 Analysis of Fraud Activity
From FTC.gov: There are prime numbers, irrational numbers, and Fibonacci’s numbers – but from a consumer protection perspective, no number is quite as sobering as the dollar amount that people reported losing to fraud in 2022. According to new data from the FTC,...
Preparedness Training is Your Antidote to Hiring Freezes and Labor Squeezes
For the last few years, we’ve struggled with a difficult labor market. Between COVID, and the difficulty in hiring and staffing, most institutions have had to “alter their environment” including changing branch hours, pay practices, and HR policies. Analysis of the...
Honoring Our Veterans by Protecting Them
Join us and the Federal Trade Commission in celebrating National Veterans Small Business Week. While most of us honor our veteran entrepreneurs and the contributions they make to our communities, scammers have other ideas. It’s not new information that small...
Applying for Student Loan Debt Relief – Keeping Your Customers from Being Scammed!
The Department of Education (ED)’s application for federal student loan debt relief is now open and, of course, scammers are on the move — trying to get not just money, but also personal information. Here are ways to stop them! Be sure to follow the process and be...
Private Collection of Federal Taxes Could Be a Concern To Your Staff
The IRS will begin contacting some taxpayers whose overdue federal tax accounts are being transferred to private collection agencies. But watch out for scammers who might claim to be associated with the program. Starting this month, the Internal Revenue Service will...
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