Training News

Training News

Training News

Active Shooter

Active shooter events don’t happen often, and the chance that you’ll be involved in one is low. However, you need to be prepared. This training will explain your options to run, hide, or fight. Think of it like a fire drill. You probably practiced fire drills as kids in school and maybe even still do in your office building. Being prepared...

Apr 17, 2025

Training News

Questions, Inquires, and Complaints, and the CFPB

Do you know the difference between a question, an inquiry, or a complaint? If you’re thinking they are all the same, think again. When interacting with your customers, you will handle each a little differently. This course will help you differentiate and know how to respond effectively to each. You will see that the CFPB protects consumers,...

Apr 3, 2025

Training News

Third Party Risk Management

With the fast-moving demand in the financial industry, offering new services, touchpoints, and technology is a must if you want to remain competitive. Most financial institutions turn to outsourcing.  It allows you to meet demands much faster, often at a lower price with proven technology and expertise. This course focuses on building your...

Mar 10, 2025

Training News

Loans to Insiders

This course has been updated to define who is considered an “insider” under the regulation, what is considered an extension of credit, and to add the limitations on credit extended to insiders for credit unions.

Feb 20, 2025

Training Updates

Courses Being Developed For You!

First Line of Defense™ Spring Edition

Available April 11th!

The latest edition of TRC’s online interactive experiential exercise helps keep your staff sharp, focused, and alert to the latest scams. An effective weapon for fraud prevention and a necessary ingredient for lowering fraud costs, First Line of Defense effectively trains retail staff to truly be your ‘first line of defense’!

If you would like to see how it works, click here.

 

TRC’s Switch Assist™

Let TRC take away the pain of switching providers!

Tired of your current online training provider, but the notion of re-entering your employee information seems too overwhelming for you to switch? TRC Interactive’s Switch Assist can help! With Switch Assist, TRC staff will load all of your employees, branch information, training schedules, and much more into TRC Interactive’s Learning Management System. With Switch Assist, TRC Interactive’s customer service team collects your data using a few, easy-to-use templates and will enter:

  • Your employees’ names, user ID’s, job categories, locations, and pertinent information
  • Job categories will be created following your institution’s own structure
  • Branch information will be populated to allow Branch Managers to access their own staff’s training records
  • Administrators will be provided access to the LMS and follow the permission rights you assign

Don’t let your LMS limit you – let TRC Interactive assist in your switch!

Blog

Hiring Managers Beware

Hiring Managers Beware

Malicious Software (malware) has been discovered disguised as resumes for open positions. The attack appears to originate when an attacker responds to a Linked In job posting with a link to a fake resume. The link causes the download of malicious code. The malware...

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Fraud Finds a New Avenue for Attempts

Fraud Finds a New Avenue for Attempts

Con artists require us to keep on our toes. And now, those who have student loans are joining the ranks of the thousands of people who are affected by fraud each year. As you likely are aware, a student loan forgiveness program is available for those who work for most...

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Beneficial Ownership Information Reporting Rule

Beneficial Ownership Information Reporting Rule

Beginning on January 1, 2024, many companies in the United States will have to report information about their beneficial owners, i.e., the individuals who ultimately own or control the company. They will have to report the information to the Financial Crimes...

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FTC Releases 2022 Analysis of Fraud Activity

FTC Releases 2022 Analysis of Fraud Activity

From FTC.gov: There are prime numbers, irrational numbers, and Fibonacci’s numbers – but from a consumer protection perspective, no number is quite as sobering as the dollar amount that people reported losing to fraud in 2022. According to new data from the FTC,...

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Honoring Our Veterans by Protecting Them

Honoring Our Veterans by Protecting Them

Join us and the Federal Trade Commission in celebrating National Veterans Small Business Week. While most of us honor our veteran entrepreneurs and the contributions they make to our communities, scammers have other ideas. It’s not new information that small...

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