Sales Training

The most complete training program of online modules to instruct your staff in the sales process.

TRC Interactive’s The Customer Experience™ is a complete training program of online modules to instruct your staff in the sales process. Each module includes audio, videos, graphics, animation, and special effects that will engage and involve your employees so the user experience is the best. As a result, they will have higher retention and improved sales performance. Modules include: Right Place-Perfect Position, Your Unique Customer, Adjusting Your Style, Being Professional, The First 10 Seconds, Gaining Insight, Focused Listening, Offering Solutions, Overcoming Objections, and Closing and New Beginnings.

The Personal Experience Guide accompanies each module. The Guide will reinforce the module presentations and will include Review Text, a Personal Journal, Interactive Exercises, Professional Tips, and a Social Media component.