What’s New
First Citizens Bank and TRC Interactive Win Gold!
TRC Interactive’s TellerSolutionOnline™ and transaction simulation design are at the core of the 2011 Brandon Hall Award, Best Results of a Learning Program which was awarded to First Citizens Bank and TRC Interactive. Using TRC Interactive’s architecture, consulting, as well as TellerSolutionOnline, the Teller Essentials Program was developed for First Citizens Bank.
In Development:
Right Now…In Anti-Money LaunderingSpring, 2012
A regularly delivered, interactive newsletter that provides an up-to-date analysis of the ever-changing and difficult to interpret Anti-Money Laundering regulations
Sexual HarassmentNow Available!
Two comprehensive courses that discuss the legal and practical implications of sexual harassment in the work place
BSA for LendersNow Available!
This program is designed for anyone who needs to learn about the provisions of the Bank Secrecy Act from a Lending perspective.
Board of DirectorsNow Available!
Three comprehensive courses designed for new and existing Board Members, as well as anyone interested in learning about the role of Board Members and the function of Board Meetings and Board Committee Meetings.
Americans with Disabilities ActSpring, 2012
This program is designed for Tellers and CSRs who want to gain understanding of the Americans with Disabilities Act and how it's applied in the workplace.
SAFE ActNow Available!
This program is designed for anyone who communicates with customers about residential mortgage loans.
Check out our blog!
We will periodically be posting items related to financial institution training. Please check back often for updates or subscribe to our RSS feed to get updates automatically. You can also see the 2 most recent blog posts in the Inside TRC section of our new home page. Check out the blog here.