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Teller

 

 Individual Online Courses
  BankTrainingOnline CreditUnionTrainingOnline
  Teller Courses:  
 
  • All About Checks
  • All About Deposits
  • Balancing
  • Bank Robbery
  • Business Products & Services
  • Check Cashing Process
  • Consumer Products & Services
  • Counting Money
  • Currency & Coins
  • Endorsements
  • Fraud
  • Importance of Identification
  • Payment Processing
  • Regulations For Tellers
  • Savings Withdrawals
  • Your Role as a Teller
  Complete Package of Courses
  TellerSolution ~ Multimedia Teller Training Program™
  Modules:  
 
  • Introduction
  • Responsibilities
  • Products & Services
  • All About Money
  • Counting Cash
  • Checks
  • Identification
  • Check Cashing
  • Deposits
  • Payments
  • Withdrawals
  • Misc. Transactions
  • Regulations - Products Information
  • Regulations - Customer Protection
  • Regulations - Criminal Activity
  • Security
  • Robbery
Transaction Training System
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Bank Bribery Act
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  Bank Secrecy Act for Tellers (BSA)
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  Check 21
  CRA for Small Institutions
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  Consumer Identification Program
  Consumer Privacy (Reg P)
  Consumer Protection for Depository Institution Sales of Insurance
  Electronic Fund Transfer Act (Reg E)
  Equal Credit Opportunity Act (Reg B)
  Expedited Funds Availability Act (Reg CC)
  Fair and Accurate Credit Transactions Act (FACT Act)
  Fair Credit Reporting Act
  Fair Debt Collection Practices Act
  Fair Housing Act
  Fair Lending
  Flood Disaster Protection Act
  Fraud
  Home Mortgage Disclosure Act (HMDA)
  Home Ownership & Equity Protection Act (HOEPA)
  Loans to Insiders (Regulation O)
  Office of Foreign Assets Control (OFAC)
  Real Estate Settlement Procedures Act (Reg X)
  Reserve Requirements & Interest on Deposits (Reg D&Q)
  Right to Financial Privacy Act (RFPA)
  Servicemembers Civil Relief Act
  Suspicious Activity Reporting (SAR)
  Truth In Lending Act (Reg Z)
  Truth In Savings Act (Reg DD)
  Unfair or Deceptive Acts or Practices (Reg AA)
  USA PATRIOT Act
Management
  Individual Online Courses
 
  • Delegation
  • How Your Leadership Style Affects Performance
  • Management - Getting The Best From Your Staff
Sales
  Individual Online Courses
 
  • Business Products and Services
  • Closing & Wrap Up
  • Consumer Products & Services
  • Listening Not Just Hearing
  • Matching Your Customer's Style
  • Overcoming Objections
  • Professionalism
  • Questioning Techniques
  • Recommending Solutions
  • Teller-Sales Referrals
  • The First 10 Seconds
  • Who is Your Customer?
  • You're in the Perfect Position
  Complete Packages of Courses
  • Sales Package
Transactions

Customer Service

    Closing the Sale (coming soon)
    Cold Calling (coming soon)
    Communication for Branch Managers (coming)
    Create & Maintain Sales (coming soon)
    Customer Service (coming soon)
    Environment (coming soon)
    Follow Up After the Sale (coming soon)
    Managing Sales Performance (coming soon)
    Mentoring (coming soon)
    Motivating Branch Staff (coming soon)
    Opening New Accounts (coming soon)
Other Custom Work

Products & Services

    IRA Fundamentals
    Simplified Employee Pension Plan (SEP)
    Business Products & Services
    Consumer Products & Services

Lending
 

Individual Online Courses

   Denials, Withdrawals, and Incomplete Applications
   Home Equity Closing
   Home Equity Line of Credit (HELOC)
   Intro to Home Equity
   Lending Application Process
   Loan Documentation and Closing
   Regulations for Consumer Lending

Complete Packages of Courses
Train the Trainer
Our Customers
    First Niagara Bank
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    The Mechanics Bank
    Central Bancompany
    Sooper Credit Union
    Member One Federal Credit Union
    Traditional Bank
    Naugatuck Valley
    Dade County Federal Credit Union
    Texell Federal Credit Union
    MAX Federal Credit Union
    Think Federal Credit Union
    Valley Community Bank
Consulting
  Need Help Getting Approval?
Pricing
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What's New?
New Courses
  For Banks:  
 

Sixteen New BankTrainingOnline® Courses Recently Released!

TellerSolution® Release 9.0 for Banks
  For Credit Unions:  
 

CreditUnionTrainingOnline® Featured in Credit Union Journal Article

Sixteen New CreditUnionTrainingOnline® Courses Recently Released!

TellerSolution® Release 9.0 for Credit Union
White Papers
 

Determining the Right Solution for Training Tellers (Mar-07)

Managing the Training Budget (Sept-07)

10 Ways to Choose eLearning that Works (Oct-07)
Press Releases 2007
Press Releases 2006
Press Releases Archive (2005 and older)
Creative Training Awards 2007
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