Training Tips

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eNewsletter

Training Today is TRC Interactive's FREE eNewsletter emailed to all subscribers on a quarterly basis.

Training Poll

Answer these 3 brief questions to help us meet your needs!

Course Catalogs

Download the Credit Union Training Online course catalog and/or the Bank Training Online course catalog.

Teller Appreciation

Teller Appreciation week is the first week of October... but you can recognize their efforts all year long with these ideas!

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Training Tips

Browse through our large selection of all training tips.

Check back each month to see what the newest training tip is!


eNewsletter

Training Today is TRC Interactive's FREE eNewsletter emailed to all subscribers on a quarterly basis. Each issue contains useful tips, advice and insight to help you create the best training environment for your Teller, Compliance, Sales, and Platform staff.

If you are not already receiving TRC's Training Today, fill in the fields below and click the submit button to sign up. You can "opt-out" at any time by simply following the directions noted on each issue.

We offer two different versions of our eNewsletter depending on what area of the financial industry you are a part of: Banks or Credit Unions.


eNewsletter for Banks:
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eNewsletter for Credit Unions:
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Training Poll

1.) Has your Financial Institution placed more inportance on Fraud Loss over the last 12 months?
Yes
No

 

2.) Is the Fraud Loss training that your Financial Institution conducts primarily given to:
New hires?
To all staff on an ongoing basis?
To staff as a special purpose course?
No Fraud Loss training provided.

 

3.) Is the Fraud Loss training primarily conducted:
Online?
In a classroom?
As a part of an in-Branch meeting?
One-on-one in the teller line?
No Fraud Loss training provided.

 

    

Thank you for your time and input!

Last Poll's Results:

    1. How many branches does your financial institution have?
      Average Answer = 20
    2. How many tellers does your financial institution train per year?
      Average Answer = 48
    3. On average, how many tellers are trained per session?
      Average Answer = 4-5
    4. Approximately how much does classroom training cost per teller per day?
      Average Answer = $101-150


    Even though this poll is currently closed, if you have additional suggestions, please send them to feedbacktrc@trcinteractive.com.

    Course Catalogs

    TRC Interactive, Inc., the nation’s leading provider of interactive training for financial institutions, offers a variety of customizable solutions to meet all your Teller, Compliance, Sales, Customer Service, Products and Services, Personal Development, Trainer, and Management training needs and can help you:

    • save time
    • save money
    • train consistently
    • improve performance
    • increase retention

    Full Course Catalog (Bank)
    Full Course Catalog (Credit Union)

    You must have Adobe PDF Reader installed to view the catalogs.

     

    Contact Us for more information on how we can help
    you meet your training needs, improve your training,
    and save money.

    Teller Appreciation

    Teller Appreciation Week    is the first week in October this year. As the developer of the nation's leading Teller Training Programs, TellerSolution®, BankTrainingOnline® and CreditUnionTrainingOnline®, TRC Interactive is proud of the contribution Tellers make to banking and would like to help you recognize their efforts.

    Use the link below to download a FREE Stellar Teller™ Certificate that you can print out and award to your Tellers.

    Click here to download the certificate.

    You must have the Adobe PDF Reader installed to view the certificate.
    Adobe Reader

    This is a great way to let them know how much you appreciate all they do as they represent your financial institution, answer questions, make sure that everyone receives a special welcome, and handle transactions accurately and efficiently! 

    In the meantime, plan something special for your Tellers. They are a valuable asset, and they will appreciate being recognized. Here are a few ideas to get you started:

     

    Banner Day
    Have a banner made for each branch proclaiming Teller Appreciation Week, and thanking your tellers for the job that they do. Hang it proudly at each branch.

    Pizza Party
    Order pizza or luncheon items form one of your customer’s stores. Have them put the items in special boxes or bags thanking your tellers, and demonstrating your appreciation.

    Gift Bags
    Contact retail stores, some of which may be customers, and have them supply coupons, samples, and other interesting items that you can collect into a gift bag for your tellers.

    Sincere Words of Thanks

    Write a personal note of thanks to each teller acknowledging something particular that you appreciate about him/her.

    TRC Interactive's training solutions are now in hundreds of financial institutions across the country. If you're not already a customer and are interested in seeing how we can help reduce time, save money, and increase Teller performance, please email us at tellmemore@trcinteractive.com or call 800.222.9909.

    Demonstrations of our award-winning online training programs are currently available for FREE! Request a Demo NOW!

    Have a great Teller Appreciation Week!


    Sincerely,
    The TRC Interactive Staff
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