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September
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2007
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Attending BAI’s Retail Delivery Conference?
This year’s BAI Retail Delivery is all about focusing on profits without losing sight of the future. To focus on profits, you must first evaluate your resources and determine what changes or improvements can be made that will increase the bank’s profitability. One of the greatest resources that you have is your PEOPLE. And they are also one of the resources most easily forgotten. All too often, banks look into buying new systems that include product recommendations and cross sell opportunities to increase their products per household. What if it was as simple as providing better training to your branch personnel? We think it is. With our proven interactive, self-paced learning, your branch staff can experience a sales scenario with a customer taking various paths, depending on the input…and end up with a happy customer and additional products sold…or learn what they could have done differently to improve the customer relationship, their own incentives, and the profitability to the bank. If you are attending BAI, stop by our Booth 667 and talk to us about your training initiatives for 2008. We look forward to seeing you in Las Vegas! |
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