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August
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2007
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High Desert FCU: Stakeholders Bonus Plan
The amount of cash payout at the end of the year depends on how well High Desert FCU has performed over that year. Because some employees play a more active part in the results than others, they’ve instituted required online training courses that must be done to receive 100% of their payout. If an employee completes the set of classes under the certification list, they get a certificate with an announcement at the monthly meetings. On-Line Requirements In order to receive 100% of their stakeholders reward at the end of the year, employees must complete their required on-line training courses in the quarter that they are designated. Courses for each quarter will be announced at the beginning of each quarter. For each course not passed in the designated quarter, 1% will be deducted from their stakeholders reward amount. Training Schedules On-line courses may be done during HDFCU working hours as allowed by the employee’s supervisor/manager. On-line courses are always accessible off-site via an internet connection at www.credituniontrainingonline.com. HDFCU Training room computers are available for use during business hours. If an employee wishes to utilize a computer in the training room, contact the training department for availability Exams Passing score is 80%. A test may be taken up to three times in order to achieve a passing score. You must allow 24 hours to pass before a retake is attempted or it will not count. Any attempts beyond three will not be considered as passing, though additional attempts are allowed and encouraged for professional growth. Grade Results After getting to the grade screen, it is recommended that you go to file/print and print a copy for your records and retention until the end of the year. Example of Schedule:
Credit Union Online Training Certification Tracks Management A Managers Role in Training Barriers to Effective Communications Delegating Getting the Best from your Staff How your Leadership Style Affects Performance Techniques of Planning Teller All About Checks All About Deposits Importance of Identification Regulations for Tellers Role as a Teller Sales/NewAcct - Teller-Sales Referrals Lending Denials, Withdrawals, Incomplete Apps Home Equity Line of Credit Income Statement Analysis Lending Application Process Loan Documentation & Closing Regulation for Consumer Lending Sales/New Accounts Listening Not Just Hearing Overcoming Objections Questioning Techniques Recommending Solutions You're in the Perfect Position Compliance - Responsibility Laws & Regulations Compliance Bank Bribery Act Check Clearing 21st Century Fair Credit Reporting Right to Privacy Act Truth in Lending USA Patriot Act Products And Services Business Products and Services Consumer Products and Services IRA Fundamentals SEP |
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