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2007
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Chartway Federal Credit Union: Compliance Training Program
 This program offers 100% automated compliance training to employees, by role, in order to refresh staff’s knowledge of the very important laws that regulate the organization. Each employee receives a customized workbook that explains how the program works and the main points and ideas that they need to be focused on as they work through the courses. Welcome to Compliance Training! It’s that time of year again; time to refresh your knowledge of the very important laws that regulate our organization. This year you will be able to complete the required compliance training from the comfort of your workstations on a timeline that fits your busy schedule. Let’s take a closer look at Compliance Training. What is Compliance Training? Compliance Training is intended for all employees of the Credit Union. There are several rules and regulations that you must be aware of in order to meet local and national legal requirements. What is the purpose of Compliance Training? The purpose of the training is to educate you on the rules and regulations that govern our Credit Union. You will then be able to apply this knowledge to your department to ensure compliance with the regulations. What is the format of the training session? The training will be delivered to you via eLearning modules on your personal computer. You will simply log in to the TRC Interactive web site and complete the modules that have been assigned to you. You will also be expected to pass the knowledge exam for each assigned course with a score of 80% or greater. If you do not pass the test the first time, you will be allowed to re-take the module and the exam. To support you in successfully completing the exams and taking notes, this eLearning Companion Guide was developed. The Companion Guide lists supporting information for each of your assigned modules, as well as instructions for accessing the eLearning modules. What is the time line for completing the required Compliance Training? You can begin to take the required compliance modules on December 6th. The deadline for completing all of the assigned modules is no later than December 31st. Who can I contact for help with Compliance Training? If you need help with: Compliance Training—contact Training Support Technical issues related to the eLearning modules—contact IT Chartway compliance policies/concerns—contact your direct Supervisor Summary While the responsibility for completing training belongs to each employee, the Training Team will be here to support you. A computer training room has been reserved for Virginia and Texas employees who are unable to complete the eLearning modules from their workstation. A list of the available dates, times and number of seats can be found on the spreadsheet. A Training Team member will also be available to answer any questions that you may have on the required compliance training. Tracking Compliance Training The eLearning system will automatically track the modules that you complete and record the test score for the Training Team so that Chartway has an accurate training record for compliance purposes. It is recommended that you use the tracking chart below to keep track of the modules that you have completed, including the date and passing score. Once you have completed all of the assigned modules, please share the tracking sheet with your direct manager so that they can recognize your accomplishment.
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