November
2006
New Products

TRC has a variety of new or upcoming courses available to you through BankTrainingOnline®:

  • Elder Abuse
  • Community Reinvestment Act for Intermediate Institutions
  • Compliance for New Deposit Accounts:Responsibilities, Laws, and Regulations
  • Bank Secrecy Act – For Customer Service Representatives
  • Home Equity Closing
  • Overview of Commercial Lending
  • Delegation
  • Getting the Best from Your Staff – The Art of Motivation
  • Manager’s Role in Training Development
  • New Employee Orientation
  • Techniques of Planning
Full BankTrainingOnline® Course Catalog

Also keep your eye out for a NEW UNIT being added to our Importance of Identification course! This unit will examine your state’s identification and what the different parts are within it. We will keep you posted on when it will be available for your use.
Next Issue: January 1, 2007

If there are any topics that you'd like to see covered in our upcoming issues,
please send your ideas to us at feedbacktrc01@trcinteractive.com.
We'd love to hear from you!

TRC Interactive, Inc.
Five Miller Road, Harrisburg, PA 17109
717.652.3100; Toll-Free: 800.222.9909

www.trcinteractive.com