TRC Interactive's Training Today eNewsletter
     

TellerSolution™ Release 8.0 Enhancements

TRC Interactive is proud to announce the enhancements that will be added to TellerSolution™ Release 8.0. TellerSolution™ is currently used by hundreds of financial institutions throughout the country.

  • The Security Module has been divided into two Modules: Security – Schemes Aimed at Customers/Members, and Security – Schemes Aimed at Financial Institutions.
  • “Pharming” (internet fraud) has been added to the Security - Schemes Aimed at Customers/Members Module.
  • New Module Added:
    • For banks, a new Module – The FDIC – has been added. This includes the purpose and functions of the Federal Deposit Insurance Corporation.
    • For credit unions, the Nation Credit Union Share Insurance Fund Module has been added.
    • These include the general qualifications for deposit insurance based on account type, ownership, and the type of coverage. In addition, suggested responses to possible questions your employees might receive regarding deposit insurance are included.
  • Bookmarking has been added. This feature will allow your trainee to take a break in the middle of a Module and when he/she returns and signs back in, TellerSolution™ will remember where the participant left off.
  • A great new feature is being added that will ‘check off’ the completed Modules on the Main Menu so your employees can keep track of their progress.
  • Updated Action Guide information will be included on the CD.


 

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TRC Interactive, Inc.
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