December
2005
Your Staff is in the Perfect Position to Sell!
In the 35 years I've worked in financial industry training, it has always been remarkable to me that financial institutions have such a struggle with the concept of selling. Maybe it's history because financial institutions traditionally had fundamental products, and limited differences between institutions. The staff didn't have to sell, only "explain."
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TellerSolution™ in the top three training programs
TellerSolution™ named one of top three training programs in America by USDLA and Release 8.0 additional enhancement announced.
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Help Us Help You
Please take a minute and complete our training survey. This month's survey deals with Webinar Topics that you would be interested in. We will use the results to help provide new and improved training solutions.
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Fun Fact #1
Each king in a deck of playing cards represents a great king from history: Spades - King David, Hearts - Charlemagne, Clubs - Alexander, and Diamonds - Julius Caesar

Fun Fact #2
The average number of people airborne over the US any given hour: 61,000.

Fun Fact #3
Many years ago in England, pub frequenters had a whistle baked into the rim or handle of their ceramic cups. When they needed a refill, they used the whistle to get some service. "Wet your whistle" is the phrase inspired by this practice.

Fun Link #1
Test your U.S. geography skills with this fun drag and drop game. See how many states you can correctly place on the map. "Place the State" Game
Training Tip
Nearly every training program starts with an "ice breaker," to set the tone for participation.
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Trainer to Trainer
1. Letters Count!
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2. Guess Who?
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New Products
Five new BankTrainingOnline® and CreditUnionTrainingOnline® courses have just been released. Click to learn more.

Next Issue: March 1, 2006

If there are any topics that you'd like to see covered in our upcoming issues,
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