January
2010
Fraud Alert

“Tell me and I will forget, Show me and I might remember, Involve me and I will understand.” – Ben Franklin

Involvement in training is key. That is why TRC Interactive’s First Line of Defense ~ Fraud Detection and Loss Prevention Challenge™ is hitting home with financial industry Trainers across the country.

First Line of Defense™ provides real world application with opportunities to perform transactions, some fraudulent and some not.

With readily available software and reproduction equipment, nearly everyone can recreate any document… allowing them to attempt fraudulent activity in more ways, more often. Knowing how frequently fraud can occur is different from practicing handling fraudulent transactions. Don’t just tell your Retail Branch Staff what fraud looks like… INVOLVE them with First Line of Defense!

Not only will you increase their vigilance and confidence when handling transactions, but you’ll save your financial institution money in the process.

Not bad for only 15 minutes of your Retail Branch Staff’s time each quarter.

Next Issue: March 2010

If there are any topics that you'd like to see covered in our upcoming issues,
please send your ideas to us at feedbacktrc01@trcinteractive.com.
We'd love to hear from you!

TRC Interactive, Inc.
4200 Crums Mill Road, Harrisburg, PA 17112
717.652.3100; Toll-Free: 800.222.9909

www.trcinteractive.com