March
2009
TRC Interactive’s Teller Training Has Been Approved By The Prestigious Institute of Certified Bankers

The American Banker's Association (ABA) has approved TRC Interactive’s Teller training course on BankTrainingOnline.com for 8.5 credits toward its Certified Bank Teller certification.

The Certified Bank Teller (CBT) certification formally recognizes professionals working in the financial industry and supports their efforts at continuing their education and development. The CBT certification helps Tellers to become knowledgeable and skilled at teller operations, sales and service, banking basics, specific business competencies, and ethics.

TRC Interactive’s BankTrainingOnline Teller training courses will quickly and efficiently train your staff to handle customer transactions in a consistent and professional manner. Courses such as All About Checks, All About Deposits, Balancing, Check Cashing Process, Counting Money, Currency and Coins, Endorsements, Importance of Identification, Payment Processing, Regulations for Tellers, Savings Withdrawals and Your Role as a Teller help establish the fundamental skills needed for bank professionals to learn to be a Teller as well as to earn their CBT certification.

Since 1973, TRC Interactive has provided custom training solutions to financial service industries around the world and today stands as the nation's leading provider of interactive bank training. Along with unique, customizable courses, TRC also produces TellerSolution® and BankTrainingOnline®, an extensive online collection of bank training courses to meet Teller, Compliance, Sales, Customer Service, Retirement, Personal Investment, Trainer, Management, and Transaction training needs. TRC’s training solutions are recognized as the key to saving time and money by providing consistent training that improves performance and increases retention.

TRC Interactive is located in Harrisburg, Pennsylvania with additional staff, project management, and media facilities in Buffalo, New York, and Pittsburgh, Pennsylvania.

Next Issue: April 15, 2009

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TRC Interactive, Inc.
Five Miller Road, Harrisburg, PA 17109
717.652.3100; Toll-Free: 800.222.9909

www.trcinteractive.com