Faces Of TRC Interactive

Read more about each featured employee and his/her dedication to TRC Interactive!

Connie Bowden, TellerSolutionOnline® Project Manager

Connie Bowden has worked for TRC Interactive for many years providing customer support for their many training solutions and handling many office management responsibilities. Connie and her husband, Jay, started TRC from their dining room table. "We met as students at Penn State University and coming from families where both of our fathers owned their own business, we knew that was our destiny. We just didn’t know which business we would start! In fact, Connie is the oldest of eight children and each of them owns their own successful business – all in completely different fields."

While raising their three children, Connie was very active in community, girl scout, and school activities. In addition, she was also a certified childbirth educator and taught Lamaze classes to hundreds of couples.

When asked what Connie loves most about her job, she shared, "I take great pleasure in seeing the company grow, interacting and brainstorming with co-workers, learning more about our customers and meeting their needs."

When Connie is not working, she enjoys cooking, reading, traveling, doting on her two Cavalier King Charles dogs, and spending time with friends. Most important, she adores her seven grandchildren! Sleepovers with Gammy and Pop are special events!

Lorie St. Lawrence, Vice President of Technology

Lorie St. Lawrence celebrated her 25th year with TRC Interactive in 2011! During her years with TRC, she was a developer participating in the creation of some of the earliest computer based learning modules that TRC did for companies like Marine Midland Bank (now HSBC). As her career progressed at TRC, she became the Development Manager overseeing the graphic designers, developers, and programmers.

Lorie is now a Project Manager of custom projects for large financial institutions. RBC, CIT and BB&T are a few of the super banks she was worked with. The past year was spent managing the project for a client who became a Bank Holding Company and TRC developed the compliance culture, customized training and management reports from their LMS to measure success. In addition, she managed a project of a new bank to develop its learning strategy on new systems, products, and service standards, as well as identifying and developing the strategy or developmental training.

Lorie’s husband Mitch is CEO of a company that designs and builds financial facilities. And her son Jeremy is a recent graduate of Penn State who is beginning his career in marketing for a global publishing company. In her free time, Lorie enjoys spending time with her 3-year old nephew Cole, cooking, and leading a group that provides care to individuals in crises.

Ashley Doernemann, Vice President - Development

Ashley Doernemann has been with TRC Interactive since 2003. She has changed her role with the company several times over the years and ultimately has become TRC’s Vice President of Development. During her years with TRC, she was also Director of the Marketing and PR for the company, but has handed those responsibilities over to the Vice President of Business Operations.

Ashley was born and raised in Harrisburg, PA. She graduated from Penn State University with a Kinesiology degree. She and her husband, Dave, married in May of 2006 and recently welcomed a son, Dax, in December of 2011.

When asked what Ashley enjoys most about her job, she replied, "I really love the creative aspect of the development world. It is fun to try to stay on top of technology trends and implement them in to our eLearning modules.”

Jay H Bowden, Vice President – Operations

Jay H. Bowden is TRC Interactive’s Vice President of Business Operations and has been a part of the TRC team since 2007. Among his duties include the management of business operations, the development of third party relationship growth and heading the marketing of the TRC Interactive product lines.

Jay’s background is not typical of those who usually work in the financial services industry. He began with a degree in Individual and Family Studies from Kent State University and a Masters of Social Work from Columbia University. From there, he worked primarily in the healthcare field with both the family and geriatric populations. "Beginning my career in Social Work has given me a lot of advantages" Jay says. He goes on: "When you run a nursing home, your "product" is the care of people. That grounds you toward customer service in a way that is unlike any other industry."

When asked what Jay enjoys most about his job, he replied, "I really love talking to new people every day and figuring out new and creative ways to assist them."

When Jay is not working, he can usually be found spending time with his wife, Jeri, and three children (Tessa, Lane and Claire) or reading.

Stefanie Cutillo, Vice President – Sales

Stefanie Cutillo recently joined the TRC staff as the Vice President of Sales where her responsibilities range from evaluating current product offerings, pricing, and business development to coaching and mentoring sales staff, hiring and training new sales team members, and creating and refining TRC's sales process and procedures for the sales team.

Stefanie was a career banker with over 20 years experience in Retail and Commercial Banking. She began her career with Meridian Bank, a Philadelphia regional bank, that was a predecessor to what is now Wells Fargo/Wachovia Bank. During her 12-year tenure with Meridian, she was a Branch Manager, Regional Manager and Small Business and SBA Lender. She went on to join a start up bank in 1998, Millennium Bank as Senior Vice President, where she created and headed the Retail Division.

Stefanie then took her banking expertise to another training solutions company for the banking industry, with an emphasis on Compliance, Customer Service, Sales, Operations and Systems training. As Vice President of Sales and Development, she ensured that the company’s product was technically sound, their LMS was continually growing to serve clients' needs and that the company’s research, writing and design teams preserved and adhered to strict quality control standards. Stefanie also has provided consultant services with various clients as a Banking Expert.

When asked what Stefanie loves most about her job, she replied, “Leading and influencing my staff, seeing their growth and success and therefore meeting and exceeding the sales goals of the company.” Stefanie was born and raised in New York City and moved to Exton, PA while she was in high school. She graduated with honors from the University of Delaware with a BS in Economics. She has been married for 23 years and is the mother of four children ages 9 through 21. She resides with her family in Glenmoore, PA and enjoys cooking and exercising in her spare time.